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When Are You Ready for a Career Shift?

February 2nd, 2017

Have you been feeling restless lately? Is your job not fulfilling to you? Do you wonder whether or not the grass really is greener on the other side? You might be ready to complete shift focus in your career. If you aren’t sure whether or not you should start looking for a new job in a new industry, consider these warning signs that will help you decide and give ideas for putting your career search into high gear.

Are you unhappy with your job and industry?

People often ignore their inner dialog. They think they are over reacting or they should get over it and move on. But if you’re are feeling unhappy in your job, it is worth evaluating to discover the reasons. Is it just a temporary fix or is it a sense of restlessness or dissatisfaction that you can’t define or shake? If your unhappiness is deeply rooted in your job, it is time to consider another possibility.

Do you have issues with the direction of the company?

Have you found yourself calling into question some of the decisions or policies your company has made since you’ve worked there? It may have started out just fine, but you begin to notice things that don’t jive with your personal value system. They may have always been there and you’re just beginning to notice or they may have evolved over time. Or you have.

Have you had personal changes in your life?

Sometimes the reason for considering a new job will have more to do with other factors than the job itself. If you’ve had personal changes in your life that can influence the way you work, it may be time to consider another opportunity that fits in better with your new lifestyle. For example, it could be a commute. Or it could be a lack of flexibility in the hours. A different industry may be better suited.

Do you have skills that could be valuable to someone else?

Transferable skills are defined as those talents you have that can be utilized in another way for another industry. For example, you may have worked in administration but you assisted the accounting department and these transferable skills could lead you to a new career in finance. What added value can you bring to the table for a new employer?

Work with a Top Staffing Agency in Dallas

Are you thinking about pursuing a job in a completely different industry? Contact the team at CornerStone Staffing and work with a top staffing agency in Dallas to take the next step in your career.

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Are Your Job Interview Answers Boring?

August 25th, 2016

boringDo you think you’re ready for your next interview? Sometimes it is helpful to think about the person sitting on the other side of the desk from you rather than only focus on your own experience. They have probably already interviewed for this position before, so they may have heard many of the same answers over and over again. But you can break that mold and make yourself more memorable, in a good way. Here are some common answers to common interview questions that may be a little too boring.

“I’m too perfect, that’s my weakness.”

You will, inevitably, be asked about your biggest weakness. And the biggest mistake job seekers make is taking a strength and turning it into a weakness in an uncreative way. Statements like “I care too much,” don’t mean anything when an interviewer has heard them dozens of times. Instead, be honest but constructive. Rather than, “I’m too perfect,” tell them that sometimes you have trouble giving up control because you want all of your work to be perfect. Tell them how you work to be more team-oriented in light of this personality trait.

“I’m a quick learner.”

Everyone says they’re a quick learner. And, once you start the job, you will be put to the test right away. But using it as an answer in an interview is non-productive. Again, it doesn’t mean anything. Instead, tell them about a time when you didn’t know how to do something and you had to challenge yourself to learn it quickly and put it into practice. What were the results?

“I’m a team player.”

You may be sensing a pattern with these meaningless phrases. The last thing an interviewer wants is to hire someone who comes across as generic. They want to know your personality. They want to know what makes you stand out from the crowd. Tell them about a time when you needed to work with a team and how you worked together.

“I think outside the box.”

Lastly, this phrase has become so overused in the past decade. It is a good sentiment but lacks punch. Thinking outside of the box means you are able to come up with creative solutions to troublesome problems. But rather than simply stating it, demonstration is still the key. Use situational answers for all of these questions and you’ll prove your worth to the hiring manager.

Are you ready for your next chance to shine in an interview? Contact the team at CornerStone Staffing, now hiring for jobs in Dallas TX. We can help you find the next job in your career!

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Who’s More Important – Your Team or Your Clients?

August 5th, 2016

Who's More ImportantWe all know the adage that the customer is always right. Most of the time, companies will place a very high value on their clients. Without a good, loyal client base, most companies wouldn’t be in business. But what really is more important to your company, the client or your staff? By making your team your top priority, you will develop employees who will, in turn, treat your clients in the right way. Here are some other things to consider.

Employee Engagement

When your team knows that you value their contributions and that you appreciate the work they do, they will gain loyalty to your company. They will also be loyal to you as a manager. They will want to share positive information about working with your company, which can generate new customers. A happy employee will easily be able to handle a situation involving an unhappy client. Provide staff enrichment, a rewards program or other benefits to keep your employees engaged on the job.

Employee Success

You also want to help your team understand their place in the company for the long term. You want to help them understand their potential and work toward it. When a company doesn’t value the success of their staff, they won’t see dedication and interest in continuing to educate themselves or taking on other tasks as necessary. So by providing added training, you can encourage not only the success of your team, but also of your entire company, which will then reflect on your client experience.

Employee Investment

Your employees are your greatest asset. You are willing to invest in new technology and office equipment, so don’t skimp when it comes to investing in your employees. Starting at their salaries, stay competitive in the market but also offer incentives to encourage the best potential employees to work with your organization rather than your competition. Continue to reward your team with bonuses for performance or added perks that will continue to increase their engagement and benefit your company.

Client Benefits

In all of this, when you demonstrate to your team that they are important to you, the benefits that they will pass on to your customers will be extensive. They will provide overall better customer services, be able to defuse difficult situations, and be able to offer added value because they believe in you, your company, and your products or services. All of this will only enhance your client experience and complete this important business circle.

Do you want to improve your client experience by cultivating top-tier employees? Contact CornerStone Staffing today to work with a top staffing agency in Dallas!

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Hot Jobs for December 2015

December 3rd, 2015

At CornerStone Staffing, we are dedicated to providing the best possible partnerships between our candidates and our clients. As we enter the month of December, don’t let the Holidays slow you down. We are still hiring for a variety of positions and want to match the best possible professionals to the right jobs. Before you start decking your halls, consider the next step in your career. Here are several hot jobs for the cold winter right here in Texas.

Full Cycle Call Center Recruiter in Plano TX

We are currently seeking an experienced recruiter for a temp-to-hire position. The pay range is between $45,000 and $50,000 per year. This is a Monday through Friday position working typical office hours in the Plano area. Professional recruiters who apply must have at least five years of experience with full-cycle call center staffing. To be considered for the position, recruiting for call center and administrative positions is required. We expect the top candidates to demonstrate strong organizational skills as well as great computer skills to excel with this position. Candidates will be subject to background and drug screening prior to consideration.

Business Development Specialist in Dallas TX

Our client, described often as one of the best places to work in Dallas, is seeking a superstar business development specialist. This is a direct hire position starting at $55,000 annually. They are seeking candidates with at least five years of experience in legal marketing with a focus on professional services, marketing/business development or corporate communications. Must be proficient in Microsoft Excel, Word and PowerPoint. Communications skills and attention to detail are critical. A Bachelor’s degree is required with a Master’s degree being preferred. This position will provide all support to a variety of business development efforts and initiatives. Candidates must have experience within the legal industry to be considered.

Medical Collector in Plano TX

This temp-to-hire call center position pays between $15 and $18 per hour. Our client is looking for someone with at least one year of medical collections experience and a background in medical insurance. Must have strong customer service skills and be knowledgeable about conducting internet research. This position will be responsible for analyzing and collecting overdue accounts and maintaining, updating and correcting account errors. Collectors are responsible in communicating with patients, insurance carriers and other professional offices.

Whether you’re an experienced professional looking to branch out, a recent graduate or simply curious about new career opportunities, let CornerStone Staffing help. We offer the flexibility of temporary work or the best path to a new full-time job. Contact us today to learn about our jobs in Dallas TX or at any of our other locations!

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Call Center Representative Profile | Dallas TX

August 21st, 2015

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You’ve probably noticed several postings lately for call center representatives in the greater Dallas area. As technology and businesses move into this part of Texas, support positions follow quickly. Call center representatives have a vital role in many organizations. If you’re considering pursuing a job as a call center rep, here are some things you may want to know as you apply for open positions.

A Day in the Life

Customer service over the phone is very different than those who provide the same services in person. A call center rep may work directly for the company or may work in an outsourced company that provides these phone services for their customers. A call center representative is likely to have a quota of calls they need to meet in a day, so they need to learn to be efficient. In short, a call center rep answers phone calls from customers, solves their problems, and moves on to the next call.

Necessary Background

For the most part a call center representative does not need specific hard skills to be able to perform the job. Soft skills are far more important for someone to be successful in this kind of environment. A lot of incoming calls will be from frustrated customers, so patience and a calm demeanor will really help. The last thing a company wants is a call center representative getting into an argument with a customer.  A call center rep should also be a good listener and be able to understand that anger or frustration on the part of the caller isn’t personal. Basic computer literacy, communications skills, problem-solving skills, and a good attitude are the essentials.

Salary Expectations

According to Salary.com the median income for an entry-level call center representative is around $29,000 annually. This is just under $14 an hour. However, many people may start closer to $12 an hour and be able to expect an increase after their introductory period if they are performing to the client’s satisfaction. There are multiple levels of call center representatives and each pays slightly more than the previous position.

Career Progression

If you’re interested in staying in the call center industry, the general progression for a career will be to work your way up to a supervisor and then a manager. However, call center roles are an excellent return on investment, even if you’re considering a different career long term. Many people chose to enter these roles while they’re attending school or working on finding a job in their own industry. The communications and customer service skills that you learn can be applied in a variety of careers.

If you are looking for a change in your career, our talented recruiters are here for you. Contact CornerStone Staffing for call center jobs in Dallas and other jobs in Texas.

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How To Discuss Your Weaknesses In An Interview

February 20th, 2015

“What is your biggest weakness,” can be the single most challenging question to answer in an interview. Is it meant to be a trick question or do they want to see how sincere you’ll be? How do you know the right way to answer? Understanding the subtle ways to approach this question will help you in your search and can even land you a great job. Here are some tips on how to answer this question in an interview.

Scout Motto: Be Prepared.

Lots of ums and uhs are a telltale sign that you didn’t do your homework. Interviewers don’t want to hire someone who is woefully unprepared for this most basic question. Since you will likely hear it everywhere you go you should really think about your answer before you schedule any interviews. When selecting what to say, come up with something that can provide real insight to you as an employee.

Don’t Say the Wrong Thing.

Part of being prepared for the interview is doing your homework on the company and job itself. Avoid answering the weakness question with something that contradicts the requirements of the job itself. If you aren’t fully educated on the job, you could easily slip up this way. For instance, the job may require strong organizational skills so don’t tell them that you tend to have a messy workspace.

Challenge, Action, Result.

Professionals suggest using these three prompts as a way to answer this question. It is a simple formula. Tell the interviewer about your weakness in the form of a challenge. Then, explain what actions you took to correct it in previous jobs. Finally, conclude with the positive result of your hard work and determination. Try not to turn a positive into a negative as this is a red flag for employers. Instead, use this method which will get you a similar result.

Don’t Be Flippant.

There is a fine line between confidence and arrogance. Don’t go overboard with your attempt to prove that you’re weakness-less. For example, a statement like “I am a perfectionist,” comes across as trite and fake. It doesn’t dig deep into your personality, which is the real purpose of this question. That being said, if you feel that wanting perfect results is your weakness then you could phrase it better. Tell them that you have a hard time giving up control of a project, but let them know how you solve this using the formula above.

Are you ready to schedule your next interview? Cornerstone Staffing is hiring for jobs in Dallas TX, so call today!

How To Rock Your Next Job Fair

February 6th, 2015

So you’re going to attend a local job fair. These events are popular but are they worthwhile? Without approaching a job fair with a plan of action, you can get easily distracted by the crowds and free swag. However, there are ways to take the best advantage of a job fair with a little preparation ahead of time. Here are some tips to keep in mind at your next job fair event.

You make the decisions

A job fair shouldn’t feel like a cattle call where you’re herded through the crowd with thousands of other job seekers just like you. In fact, you’re the only one in complete control. When you arrive, check out the list of businesses attending and make a plan. Only visit the top companies on your list and present yourself professionally to them.

Pay Attention to First Impressions.

Before setting foot in the convention hall, consider this job fair just like any other interview. While you won’t have a chance to meet one on one with a recruiter or a hiring manager, you will be face to face with decision-makers for a short period of time. Dress professionally and create an elevator pitch. If you can convince them in 30 seconds to take another look, you’ve succeeded.

Make Connections

You will spend a lot of time at the job fair standing idly in line. Use this time to make connections. Talk to them about what they’re looking for and see if you can network while waiting to talk to potential employers. The more you help people within the community the better reputation you develop. Keep cards on hand to share with people you meet.

Follow Up the Next Day

Speaking of business cards, make sure you take one for everyone you speak with during the course of the event. The very next day, sit down and send out thank you emails referencing the conversation you had. This is your opportunity to make them remember you out of a sea of a thousand faces.

Are you looking for a job in Texas? CornerStone Staffing his hiring for jobs in Dallas TX so call today!

How To Justify Your Value On Your Resume

January 9th, 2015

Value on ResumeThere is a lot of resume advice available today. Many experts suggest that you need to provide data that justifies your value but what does that actually mean? Your job as a candidate is to provide as much detail as possible that will engage a prospective employee. They need to see how your specific combination of skills will solve their immediate problem. Here are some ways to justify your value on a resume by providing key data that can sell your skills.

  • Revenue. Any time you can share details about how much money you earned or saved for your company, it will be an eye catcher for the resume reader. The problem they need solved by hiring a new person may be all about the money. If you can demonstrate how you’ve achieved success for past employers, this is a perfect stat to include.
  • Productivity. Remember that time is also money in the business world. Did you create processes that saved yourself or your department time and allowed you to be more effective and, ultimately, help the company earn more money? We’re you able to reduce the number of employees in a department that was losing money and improve processes to become a profit center again?
  • Efficiency. Processes can go way beyond your own job or managing a small team. Were you able to improve the efficiency of your entire company based on new processes and procedures that helped streamline the way your company conducted business. Did your processes allow for your company to launch a project sooner than expected? Did that help build more business?
  • Numbers. Finally, there are several other numbers you may want to add to your resume that aren’t included in efficiency, productivity, or revenue. For example, you could include the number of employees you directly supervised. If you did customer service, include your customer satisfaction numbers. If you handled shipping, what was your turn around time or how many packages were you able to ship in a day?

Are you looking for a company where you can demonstrate your worth? CornerStone Staffing is hiring for jobs in Dallas TX so contact us today!

Hiring Trends In Dallas For Winter 2014

December 12th, 2014

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2014 brought its own set of challenges and triumphs. The job outlook began to pick up and businesses were dipping their toes back into innovation. The job market transitioned from survival to success. Texas has been at the forefront of many of these advances. The job landscape is always changing and hiring managers need to keep up with trends. Here are the hiring trends for Dallas and Texas for this winter and into 2015.

  • Energy jobs. Oil and gas related jobs increased by 50% in 2014 over 2013. The trend is expected to continue. While some of these jobs are engineering or management level there are opportunities for almost all specializations within the industry. Information technology, administration, and accounting will also be necessary to keep up with the increased demand of the energy sector.
  • Green jobs. On top of traditional energy jobs, Texas is also poised to lead the way in green energy jobs. Clean energy will be essential for many industries moving forward and because of the already existing energy infrastructure in Texas, it is the perfect ground zero for new technologies and innovations.
  • Hiring in IT. Texas is also a hotbed of information technology. The industry is changing at its core and transitioning from a behind the scenes entity to a profit center for modern businesses. Digital innovation, social media, internet security, and mobile applications are changing the very face of IT. Jobs from Chief Information Office down to technical positions will be more prominent in a variety of businesses.
  • Housing and construction. Because of the increased job growth in the Dallas area and throughout Texas, housing is becoming a real issue. The people who move to the area need good places to live in affordable areas close to their places of employment. This is leading to a boom in construction and an increase in housing related jobs.

Are you interested in learning more about hiring trends for this winter and beyond? CornerStone Staffing is hiring for jobs in Dallas TX and beyond!

How To Ask For A Reference Letter

November 21st, 2014

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References are essential in today’s competitive job market. In order to impress upon a potential employer you not only need to have a killer resume, great interviewing skills, and the right personality fit for their environment you also need to prove that you can do what you say you can. The only way to communicate this information is through professional references. Many companies are no longer willing to provide phone references when companies contact them directly. They fear that their former employees may become concerned with their feedback. However, there are steps you can take to ensure that you get the best references to provide a potential employer.

  1. Choose your mentor. Before you even ask for a letter you need to determine who you want representing you to an employer. The best option for you is someone who has acted as a mentor in your career. This could be a former manager or an educator. It could also be a local business person who helped you on your way. There may also be times that you want to ask a former colleague as someone who worked directly with you and can speak to your day to day experience.
  2. Highlight why they are qualified to speak on your behalf. When you approach you want to let them know why you choose them and how you believe their opinion is more than relevant for your job search. By telling them why you are choosing them as your reference it will give them an indication of what you learned most from them.
  3. Provide a template for your letter. You can give your reference a sample or ideas to choose from to construct your letter of recommendation. For example, if you know that the future employer is looking for someone who has excellent customer service skills let them know you would love for them to highlight the way you’ve interacted with customers throughout your career.
  4. Allow your mentor to say whatever they like. However, after you’ve spoken with them and made suggestions you need to let your reference write the letter on their own. Don’t ask for edits and don’t make suggestions after the fact. Whatever they write will be the best reference letter for you.

Do you need more information on letters of reference? CornerStone Staffing is currently hiring for jobs in Dallas TX so call us today!