6 Traits Employers and Recruiters Look for in Call Center Employees

If you’re in the market for a call center job, you may want to consider some of the important traits that recruiters are looking for when filling these openings. The truth is, call center positions aren’t one-size-fits-all and a recruiter needs to weigh the experience and personal skills of each candidate before making a placement.… Read more »

A Temp Job Can Change Your Life (if You Let It)

There is a certain reputation surrounding temporary work. Many people view assignments only as stop-gaps between permanent jobs. Others see them as something of a difficult caliber than traditional employment. But the industry has changed greatly over the years and temporary work can benefit both the employer and employee. If you’re willing to take a… Read more »

How to Be a Great Call Center Manager

Managing a call center is unlike any other management position. Not only do you need to ensure your staff is up to date on the latest company information and are providing quality service to callers, you also need to manage the caller experience and often daily changes in priorities or details. There are definitely call… Read more »

The Keys to Snagging That Company Promotion

Maybe you’ve had your career goals written out since you were young. Or maybe you still don’t know what you want to be when you grow up, but you know you don’t want to stay in your current job forever. In many cases, the key to your growth will be that company promotion. So how… Read more »

5 IT Jobs in High Demand in the Dallas-Fort Worth Area

Information technology is an industry that hasn’t slowed down in the last decade. That means lots of professionals at many stages of their career, from fresh college graduate to career changers looking for a new start, are pursuing IT jobs. So what are the top in-demand jobs in the Dallas-Fort Worth area right now? Here… Read more »

Reentering the Workforce? Don’t Make these Mistakes

There are so many reasons someone might leave the workforce and decide to return again in the future. Regardless of why, if you’re in that position, there may be a few things you don’t realize you’re doing wrong. Even the smallest mistakes can snowball before you’re able to course correct, so to avoid these issues… Read more »

How to Find a Great Call Center Job in DFW

It can seem, on paper, that finding a job within a call center is an easy prospect. There are always companies looking for customer service representatives to work on the phones. But the more you look, the more you realize that some jobs aren’t exactly what you were expecting. So how do you find a… Read more »

Should You Be Looking for a “Job” or Something Better in the Gig Economy?

You’ve probably heard a lot about the gig economy. While the concept has been with us a very long time, it has been gaining popularity since the recession began to correct itself in the last decade. The idea behind the gig economy is to accept shorter term jobs, freelance projects, or engage in forms of… Read more »

5 Motivational Quotes for Your Career

Do you ever feel like you need a motivational boost for your career path? If you’re wondering whether or not you’re on the right track, it can be helpful to hear other people’s encouragement. Here are five motivational quotes that can be used as empowering mantras at any stage of your career. Consider these when… Read more »

Resume Mistakes that Cost You the IT Job

There is a lot of competition in the world of information technology. Which is why you need to stand out from the crowd when looking for a new IT position. But there are some common mistakes that IT candidates make on their resume that not only don’t help them stand out but will cause recruiters… Read more »