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What Else Does a Staffing Agency Provide?

April 27th, 2017

We imagine you’ve arrived here at this blog post because you’re wondering what exactly a staffing agency can do for you and your company. Sure, you know that you can contact an agency when you need temporary or temp to hire employees to staff open positions or help with projects in your business. But is there more to it than just temps? A staffing agency offers a number of benefits to your company, so let’s take a look at some of the big ones.

Workforce management

Depending on your needs and agreement with your staffing provider, they can also help with workforce management. This is an integrated set of processes that will optimize the level of productivity of each employee and in the department. Many agencies provide onsite workforce management and can partner with you to determine the best metrics and procedures.

Managed service provider

In a more specific way, you may also work with an agency to provide an entire department that is necessary for your operations but not exclusive to your product or services. An MSP is an outsourced agency that can manage this specific aspect for you, such as a separate IT department.

Recruitment process outsourcing

There may also be a benefit to outsourcing your entire hiring process to an agency that specializes in placements for your industry. In some cases, the RPO provider can install their own recruiting or human resources department or may take over aspects of your company’s staff, technology, or reporting processes. This can allow you to focus on your business rather than the business of hiring.

Employer of record

One of the most important aspects of working with an agency to provide workers in your company is that they assume the role of Employer of Record. When you have a workforce staffed and managed by your staffing partner, they assume all the responsibilities for issuing W-2s to the employees. They will be in control of all federal and state employee guidelines, and overall compliance. This will remove reduce the liability that your company has over the employees on site.

Work With a Top Staffing Agency in Dallas

Do you want to partner with a top recruiter in Dallas? Contact the team at CornerStone Staffing to learn more today.

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What Can You Do to Eliminate Unconscious Hiring Bias in IT?

April 14th, 2017

To say unconscious bias does not impact the Information Technology industry would be disingenuous. Everyone understands that a lack of diversity impacts larger social issues, but few people take a step back to understand the underlying cause of these hiring issues. The concept is referred to as unconscious hiring bias and it impacts more personality aspects than just the things we can see, like race and sex. Hiring managers often have their own bias regarding the types of personalities they want to hire, and this not only impacts their hiring process but also the candidates who apply and interview and the employees that work for their company. Candidate quality can be impacted by your unconscious hiring bias as well. So how can you eliminate unconscious hiring bias in your IT department? Let’s take a closer look.

Diversify sourcing channels.

If you keep going back to the same well, you’ll keep drawing the same types of people. By diversifying your recruiting sources, you will also increase the diversity of the people who will apply for your open positions. Do you hire primarily through online job boards? Referrals? Word of mouth? Social media? What can you add to your hiring roster to increase the diversity of candidates?

Have a structured interview process.

The enemy of a diverse hiring program is an unstructured interview. When you go with your gut on who to hire and who to reject, you may be allowing your unconscious bias to take control of the decision-making process. Instead, create a structured interview process so each and every candidate has the same experience. Create a checklist so you can compare apples to apples along the way.

Focus on culture add, not culture fit.

Many hiring managers focus on the candidate’s “fit” with their corporate culture. But what if we looked at the issue from another direction? Rather than ensuring that the individual will fit well with your current team, imagine what they can add to the employment experience at your company. What do they bring to the table that no one else does?

Set diversity goals.

You can also give yourself diversity goals to help increase your chances of hiring more people with a variety of backgrounds. Consider the current state of each department? How can you improve the overall diversity in those areas? What are you missing and what could help expand your office culture?

Review skills tests or samples.

Finally, don’t let the hiring decision be guided entirely by chance and gut feelings. Throughout the process, allow candidates to participate in skills testing or to submit samples of their work. You can judge these blindly to make the best possible choice based on skills and abilities, not allowing any other unconscious bias to get in the way of your choice.

Are You Ready to Work With a Top IT Recruiter in Dallas?

Contact CornerStone Staffing today to work with a leading IT recruiter in Dallas!

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Bad Employee Engagement? Why It Could Be Your Fault as the Manager

March 30th, 2017

If you’re noticing that your team seems dissatisfied and unmotivated on the job, maybe you’re looking for the cause of this in the wrong places. Is it possible that bad employee engagement can be your fault as the manager? Take a look at how you interact with your team and motivate them to perform. There may be some changes you can make that will help improve the overall quality of work and everyone’s satisfaction. Here are four questions to ask yourself.

1. Are you asking employees to contribute?

Why should you ask your team to do their job every day? This seems counterintuitive. Your employees should be able to arrive to work each day and complete their duties without being asked, but is goes deeper than that. Your team wants to feel appreciated for their contributions. So, even for the job they are required to do every day, they want to know you notice. Ask your employees to contribute their own ideas every day.

2. Do you dictate job duties to them?

On the same note, how do you ask your team to handle a new project or task? Do you dictate it to them without asking them to see how they feel? Yes, they have responsibilities, but sometimes it is in the way you ask that will make them eager to complete a project or procrastinate on it out of spite. Don’t dictate, ask.

3. Do they have buy-in with the mission statement?

What is the ultimate goal of your company? Not just earning money, but what is your company mission statement? Does your team feel connected to the cause of your company? When employees feel ownership over the outcome of their work, they are more likely to be dedicated to the work and eager to do a good job for the greater whole.

4. How are they willing to commit?

If you change your management tactics toward asking rather than commanding, you will begin to notice better natural commitment to the job at hand. Your team will begin to respond favorably to the things they need to do and even seek out additional challenges to feel more ownership over their contribution to the company. This will improve overall engagement, team loyalty, and productivity.

Work with a Top Staffing Agency in Dallas

Are you looking for the best employees for your team? Contact CornerStone Staffing today to get started on working with the best staffing agency in Dallas!

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4 Ways to Keep Your Accounting Staff from Burning Out

March 16th, 2017

Your accounting staff is the backbone of your business. It’s important to keep them engaged, happy, and productive. As a business owner or manager, can you provide the right support and incentives to prevent them from burning out too soon in their career? If you can start this process, you will be able to retain your top accounting talent. By implementing policies that help your team stay focused and happy you will reduce your need to replace key roles and can build a better overall corporate culture. So how do you get started? Here are 4 things to consider.

1. Pay attention to the busy season.

The first quarter of the year is always busy for accounting professionals. Tax season can be challenging for anyone dealing with corporate taxes, individual taxes, or providing support to the accountants on the team. It is essential that you pay attention to the workflow during this busy time and make sure that your team isn’t being overworked.

2. Provide fun activities.

Employees from any department can benefit from socializing together. As a manager, you can facilitate these kinds of activities. Bring in lunch or dinners, especially when the workload is highest. During stressful times, people may be inclined to skip meals to keep up with their work. Coordinate happy hours to get out of the office. Or set up a team-building outing, such as a trip to a local adventure park or host a barbecue on a summer weekend.

3. Encourage work/life balance.

Your team also deserves to have a good and healthy work/life balance. Make sure that they aren’t expected to work from home or respond to requests after business hours. Encourage them to turn off their work phones or emails. There is nothing that can’t wait until they’re back in the morning, including you.

4. Adequately staff the department.

Finally, a good step to ensuring that your accounting staff is happy, engaged, and not overworked, is to be fully staffed. Do they need additional support to take some administrative tasks off their desk? Consider working with a local staffing agency that specializes in accounting and finance to bring on additional help for your department.

Work with a Top Staffing Agency in Dallas

Do you want to make sure your accounting team has the support it needs to succeed? Contact the team at CornerStone Staffing and work with a top staffing agency in Dallas today to bring the best accounting talent to your company!

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What Helps Customer Service? It Starts with How You Treat Employees

February 23rd, 2017

We all know that good customer service is the heart of any business. Without a good relationship with returning customers or the ability to retain new customers, your company will be unable to function in the marketplace. If success ends with good customer service, where does it begin? How you treat your employees, both those who face customers directly and others behind the scenes, will help your company succeed. Here are some things to consider as you manage your employees and promote a good customer service mindset.

Stand up for your employees.

The most important thing you can do to show your employees you have their backs is to stand up for them. Trust them to make the right decision. Don’t overrule their authority. And, while the customer is usually always right, there will be times when they’re not. Show your staff that you accept their decisions and follow through with your support.

Treat employees like you would treat clients.

Many business owners feel that the heart and soul of their business is the clients. In truth, the real heart that beats in your company is your employees. Without them, and without job satisfaction, they are unable to provide the service you need to retain clients. Create a policy that puts your team first which can, in turn, allow each of them to treat your clients well.

Encourage them to go the extra mile.

You want your team to take the extra steps for your company voluntarily. They shouldn’t only do what is required, but feel compelled to do more and do better. Create a culture that gives your staff the tools they need to go the extra mile for your clients. Allow them to develop their own ideas that they can bring to management with ways to improve service.

Appreciate your team.

Lastly, you want to make sure that you say “Thank you,” to your staff. Customer service is often considered a thankless job. With the potential for upset customers and issues to address regularly. Be sure to reward positive behavior, thank them when they’ve handled a particularly difficult situation, and develop an environment of gratitude among your staff so that feeling of thankfulness can become contagious in your office.

Partner with a Top Staffing Agency in Dallas

Do you want to ensure your customer service team is performing at the top of their game? CornerStone Staffing can help by providing the best employees for your team. Contact us today to work with a top staffing agency in Dallas! 

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How Can You Build a Pool of Reliable IT Freelancers?

February 9th, 2017

The IT industry is changing and a lot of top performers are working as independent contractors or freelancers without committing to a full-time position with a company. If your company is reliant on skilled information technology experts, you may be wondering how you can compete in this gig economy and build a pool of reliable IT freelancers. Here are several things you can do to improve your relationship with independent contractors.

Treat them like everyone else.

Even if your IT freelancer works from home or is only occasionally in the office, make an effort to include them in company culture. Make them feel welcome in your organization. This will go a long way to giving them buy in to your company and the people they work with and for. They will be more interested in making a positive contribution rather than just collecting a steady paycheck.

Provide steady work.

Speaking of steady, to keep a freelancer happy is to keep them busy and engaged. Don’t just throw busy work at them, but be ready to give them necessary projects. If you don’t have anything for them, they will move on and freelance for someone else. You may never be able to get them back. If you provide steady work, you’ll be able to develop a long-term relationship with your IT freelancer.

Share feedback.

Just because your freelancer doesn’t work for you full time doesn’t mean you should avoid providing feedback. Let them know when they’re doing a good job. Talk to them about concerns you have. Be open with communication and allow them to approach you if they have questions as well. This positive back and forth will help you both work together well and accomplish more.

Be flexible with their schedule.

Lastly, remember that a freelancer is not a full-time employee. This means that they will have a non-traditional schedule. They may work from home. Or they may only work a few days a week. Rather than focusing on the hours they put in, focus on the results of their project. Know that a freelancer does this job so they can have a flexible schedule and as long as they are completing the necessary tasks, everything should be okay.

Work with a Top IT Recruiter in Dallas

Do you want to work with skilled and engaged independent IT contractors in your business? Contact CornerStone Staffing Today to work with a top recruiter and staffing agency in Dallas TX!

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Which Leader Does Your Team Want?

January 26th, 2017

Managing is about more than just being the boss. Your employees want a leader that inspires them and supports them. If you’re currently in a management position or looking to progress into one throughout your career, there are some personal traits or soft skills, you should consider cultivating. Be the leader your team wants. Here are several things to consider adding to your experience and skill set.

Positive Behavior

Positivity is the cornerstone of good management. Your employees will not want to work for someone who only complains or is negative all the time. When you project your emotions, you are asking for your team to emulate your behavior. That is why it is imperative that you act in a positive way to encourage positive work.

Adaptable to Change

The best-laid plans never go the way they’re intended. That is true for life and for individual small projects. If you want to ensure that your team is able to roll with the punches, you have to demonstrate your ability to adapt and change along the way. This means everything from embracing new ideas to utilizing new technology.

Down to Earth

Your team will also want someone who they consider down to earth. What is the opposite of down to earth? Often those people are described as “flighty” or “spacey.” You don’t want to be seen that way. Your staff deserves someone who is even tempered and has control over their emotions. Don’t allow yourself to fly off the handle.

Ethics and Integrity

Your team also wants you to be ethical and demonstrate integrity in the office. They want you to be fair to everyone rather than picking favorites and treating others poorly. Make sure that you adhere to your own values and support the overall values of the company.

Willingness to Pitch in

Finally, your staff wants to see that you don’t just manage the department, that you know what you’re talking about. They want to see you able to take action. If things get tough, don’t’ be afraid to roll up your sleeves and help out. Get your hands dirty to show that you still have what it takes to be a part of the team yourself.

Work with a Top Staffing Agency in Dallas

Is your company looking for great employees? Contact CornerStone Staffing today to get started on working with a top staffing agency in Dallas and throughout Texas!

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Boomerang Candidates – Is It Right for Your Team?

January 12th, 2017

Boomerang CandidatesWe all know what a boomerang is: An Aboriginal Australian hunting weapon that is thrown and comes back to the thrower. The word, over time, has come to mean anything that gets thrown out and comes back, and that is true for employees. A boomerang candidate is a former employee who left your organization for another position and is now interested in returning to your company. But should you consider this candidate for your open job? Here are some things to consider.

What skills did they learn elsewhere?

When they left your company, what happened next? What kind of company did they work for and what experiences can they now bring back to your table? Was this growth something your company was unable to provide? Take a hard look at their skills. Even though they have worked for your company in the past doesn’t mean they are a good long-term fit.

What does your candidate pool look like?

What other candidates are you considering for this job? Where did you source them? What do they bring to the table that your boomerang candidate cannot? A fresh perspective may be just as valuable as reinstating someone who needs a little training. It is a good idea to weigh these pros and cons before making a decision.

Did they leave on good terms?

The most important thing to consider is why they left in the first place? Was it a life change that was unavoidable, like a relocation or new circumstance? Did they simply want to take an opportunity to learn something new that your company couldn’t offer at the time? Or, and most importantly, was there a specific reason they were not a good fit for your organization? Has anything changed that demonstrates improvement in that area?

How does your team feel about them?

Finally, you need to talk to others in the company who remember or worked directly with your boomerang candidate. Do they feel as though this person left on good terms? Do they feel confident that this placement would work out for them? Do they have fond memories and like your former employee as a person? If not, why? What would need to change to make it a better long term fit?

Are you looking for the right candidate to fill your open positions? Contact CornerStone Staffing today to learn about how our awesome team of recruiters can help!

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Use LinkedIn to Get Real Info During Hiring

December 29th, 2016

linkedin-blogCurrent standards indicate that most serious job seekers should have a basic LinkedIn profile. But what does that mean for employers? When you’re looking for a new candidate for your open position, and you turn to LinkedIn, what are you really looking for? You can use LinkedIn to get real information that can help inform your hiring decision. Here is what to look for and how to use the information when you’re setting up interviews and making offers.

Look for sincere recommendations.

The recommendation section of a LinkedIn profile shouldn’t replace good, old-fashioned references, but they can be helpful. It is easy to tell the difference between a sincere recommendation and one that just goes through the motions. Look for details, mentions of specific scenarios, and how closely the individuals worked together. Then see how many sincere recommendations a person has.

Review mutual connections.

LinkedIn is built on first, second, and third-tier connections. For every person you add to your network, you also add an exponential network. Review the individuals that you have in common with your candidate. Can you reach out to anyone to discuss the individual candidly? What can you learn from these connections about your candidate that can help inform your choice?

See how active they are.

It can also say something about a job applicant when you see how active they are. Not only that they are active, but how they interact with their networks and groups. Do they provide information that is positive and helpful? Do they only use the site to promote themselves or do they share other useful information? Are they positioning themselves as an expert or a thought leader?

Read their blog posts.

Speaking of thought leaders, does this candidate use the LinkedIn blogging platform to share important information about their experience? LinkedIn blogs make it easy for professionals to demonstrate their expertise in their field. Even if they don’t post often, check for the quality of blog posts they’ve made in the past. Are these posts items that can help your company grow or share how knowledgeable your candidate is?

Do you need any additional help in bringing the top talent to your company? Contact the team at CornerStone Staffing today to work with a top staffing agency in Texas.

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Is Your Accounting Team Appropriately Staffed for Busy Season

December 15th, 2016

accounting-teamWhile the holidays might be downtime for many offices, accounting firms are looking toward the first of the year to signal the start of accounting season. Between January and April, financial professionals are the hardest working people you’ll find. Tax time can be stressful for everyone from the clients to the accountants themselves, so how can you ensure that everything will run as smoothly as possible? Before tax season starts, evaluate what you can do to make things easier. Let’s take a closer look.

Don’t wait until it is too late.

Staffing your team in March may be too late to make a dent in the work that your firm will have this tax season. Instead, get started now. The holidays are a perfect time to reach out to find temporary seasonal workers who will be available after the first of the year. If not, you run the risk of not finding the employees with the qualifications you need to accomplish the tasks at hand.

Avoid overworking your team.

You may have a great core staff. They may be rock stars in accounting. But that doesn’t mean that you can have them work 24 hours a day and seven days a week without consequences. There will certainly be some overtime inherent with tax season, but working your staff to the breaking point won’t serve anyone. Instead, make sure that you have enough short-term help to get you through the season. They can be there for administrative support or take on more tasks depending on skill level.

Review the past to determine need.

In order to determine the skill level of short-term employees or the number of temporary workers your company will need for the season, review the workload you’ve had in recent years. How many clients did you have last year? What were your billable hours? How many new clients have you added this year who will need attention during tax season? Review all of this information and get input from your accounting staff to see what kind of temp help will be best for you starting in January.

Partner with an agency.

To accomplish all of this, your best solution is to work with an agency who specializes in accounting and administrative support. You can talk with them now to determine how they can help you best in the coming months. Talk to them about their inventory of available employees, the skill levels, and the rates you will need to pay. Share your data so you can both create a plan that will work well this tax season.

Are you looking to staff your accounting department before tax season starts? Contact CornerStone Staffing today to get started on working with a top financial staffing agency in Texas!

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