Can a Recruiter Help Eliminate the Salary Gap Between Men and Women?

There has been a lot of talk over the last few years about the gender pay gap. There are certainly people on both sides of the conversation, but the truth is many women in professional roles make less than their male counterparts in the exact positions. Can there be a solution to this? And, can… Read more »

Gamification Will Help the Training of Your Customer Service Reps

Gamification is here to stay. So should you be thinking about it for your business? Turning anything into a game will increase participation and engagement, so why not put it to the test in your customer service training program? The gamification phenomenon is all around us, and we may not even notice it most of… Read more »

Customer Service Reps vs. Chatbots – What Is Right for Your Company?

It’s an introvert’s dream. Many people with social anxiety have embraced the online chatbot for all of their customer service needs. But is there a reason to consider chatbots versus traditional customer service representatives for your business? How do you know what is the right answer? There are a variety of reasons customers may prefer… Read more »

Our Top Tips for Employers from 2017

Every year, we work hard to bring you the best content regarding employment services, management, and hiring. In 2017, we hit on a variety of topics that are relevant to employers in the Dallas and Fort Worth areas. Before we move forward into ideas to shape 2018, let’s take a closer look at some of… Read more »

What Types of Guarantees Can a Dallas-Area Staffing Agency Give Your Company?

No matter what kind of business you’re engaging in, you expect a certain level of guarantee from a company to provide the proper service to your business. With that in mind, what can a Dallas-Area staffing agency provide you to ensure that your placement needs are being met? Before you contact a local staffing partner,… Read more »

How Will On-Site Management Help Your DFW Company?

Have you considered working with a staffing agency that offers on-site management services for your business? If so, what questions are you asking? What information do you need to know about on-site solutions? Before you contact an agency to learn more, here are some of the basics that can help you determine the right staffing… Read more »

Soft Skills – How to Determine Them in the Interview

Experts will tell you that, as a manager, you need to hire based on the soft skills of the candidate. But what does this mean and how exactly do you measure soft skills? Hard skills refer to the specific qualifications for the job, such as experience with certain software or years of working within one… Read more »

4 Areas Bogging Down Your IT Team

Do you feel as though your IT team isn’t as productive as it could be? Maybe you find yourself micromanaging more than you want. Or maybe you are spending more time correcting mistakes than managing at all. If you’re frustrated, it may not be your team’s fault. Consider your processes and the ways your IT… Read more »

Why You Should Work with a Local Recruiting Firm in Dallas to Hire Top Talent

If you’ve found yourself here, it probably means you’re looking at the possibility of working with a local recruiting firm right here in the Dallas area. So, what’s the difference between a local and a national staffing agency? How do you make the right decision about staffing for your company? What services do they provide?… Read more »

Need to Hire Call Center Staff in Dallas Fast? Here’s What to Do!

Hiring for a call center is unlike any other industry. Often, there are periods of heavy ramping up and high call volume, and it’s essential to be prepared. So what happens if you’re under pressure to hire top call center staff in a very short amount of time? Before you go one step further, consider… Read more »